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Terms & Conditions

Sampling Shop® Terms and Conditions


Terms and Conditions of Trade

1. These terms and conditions are incorporated into all contracts for the supply of goods and services (“Goods”) by Sampling Systems (UK) Limited trading as Sampling Shop (“the Supplier”) other than contracts specified in paragraph 2. They supersede any previously issued Terms and Conditions of Supply.
2. Where there is a separate written agreement, which has been signed by an authorised representative of the Supplier, the terms of that agreement will prevail over these terms and conditions.
3. Goods supplied may differ in non-material respects from those advertised in the Supplier’s catalogue or other promotional material.
4. These terms and conditions will be interpreted in accordance with the Laws of England and

Subject to paragraph 6 below the price payable for Goods shall be the total price
specified in the Suppliers current price list or catalogue, less any discounts agreed in advance in writing by the Supplier and plus the applicable cost of packaging, postage and delivery (‘Delivery Charges). Prices and Delivery Charges are subject to change without notice.
6. Discounts agreed by the Supplier as at the date of these terms and conditions shall continue to have effect for the remainder of the term of the relevant agreement.
7. All prices are subject to VAT at the applicable rate.

Payment Terms
Unless otherwise agreed in writing by the Supplier all invoices are payable within thirty (30) days of invoice, in the currency of the invoice, drawn on a bank based in the UK or by such other method as is agreed in advance by the Supplier.
9.Failure to pay all amounts due by the due date may result in:
a) withholding of further supplies including supplies in respect of which the customer has already made payment in full; and/or
b) charging of interest on amounts outstanding at the rate of 4% above Bank of England base rate

Credit Terms
10. The Supplier may set and vary credit limits from time to time and withhold all further supplies if the customer exceeds such credit limit.

Online products

11. Delivery of online products is made using the World Wide Web. All warranties, express or implied, regarding the availability of any online product at any particular time or times are excluded.


12. Delivery will be made to the address specified on the order by the customer or its agent, or to a carrier designated by the customer, or to other such addresses as are notified to the Supplier from time to time.
13. Risk in Goods passes to the customer on delivery. Title to Goods supplied will pass to the customer on payment in full.
14. Time is not of the essence for delivery of Goods and the Supplier's liability for incorrect delivery or failure to deliver is limited to the replacement of Goods.

Loss or Damage in Transit
15. Claims for damage or partial delivery or complete loss of consignment must be notified 3 days of delivery or 3  days of the date of invoice (whichever is sooner).

Note: If a customer decides to use their own carrier then our insurance liability ceases the moment the goods leave the floor of our warehouse (or place where the customer collects the goods). In such cases the customer should provide their own shipping insurance.

Returns Goods will be accepted for credit provided they are received at the our warehouse within thirty (30) days of the date of invoice, and are accompanied by a copy of the returns note/invoice, have a valid authorisation code obtained from the our  Customer Services department before goods are returned and are in a condition fit for re-sale. Refunds will be given only where the Goods returned are in a condition fit for resale and there are no other amounts outstanding and due on the customer's credit account with the Supplier. It is the customers responsibility to return the goods at their  cost unless goods are delivered faulty. *Our Sterile and disposable Steriware scoops are excluded from our returns policy. Please contact us for further information.

Suppliers Liability
SamplingShop.com (Sampling Systems Ltd)  liability to the customer for negligence, breach of contract and statutory duty is limited to the cost of replacing the goods ordered. It is not intended that any contract between the Supplier and the customer for the supply of Goods should be enforceable by any third party.

18. Any waiver by the Supplier of any of these terms and conditions shall be limited to the particular instance and shall not operate or be deemed to operate as a future waiver of that or any other term.

Data Protection
Personal data supplied by customers will be used by the Supplier in accordance with the
Supplier’s Privacy Policy from time to time, which is available at www.sampling.com or on request from the Supplier. Personal data may also be passed to debt collection businesses for the purpose of enabling the Supplier to collect debts owed by the customer.

20. Notices sent by the customer must be sent by prepaid post to the Supplier's Customer Services Department at the address on the most recently delivered invoice. Such notices must state the customers name and (where applicable) account number. Notices sent by the Supplier will be sent to the customer's last known address.


Additional terms for Sampling Systems

Please go to www.sampling.com